Privacy Policy

1. Introduction

At Fabb Transfer (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website fabbtransfer.co.uk (the “Website”) or use our services.

2. Information We Collect

We may collect and process the following types of personal data:

• Personal Information: Name, email address, phone number, and postal address.
• Booking Details: Pickup and drop-off locations, travel dates, and passenger details.
• Payment Information: Billing details and transaction history (processed securely through third-party payment providers).
• Technical Data: IP address, browser type, operating system, and usage data collected via cookies.
• Communication Data: Records of correspondence, inquiries, and customer service interactions.

3. How We Use Your Information

We use your personal data to:

• Provide and manage our transport services.
• Process and confirm bookings.
• Respond to inquiries and provide customer support.
• Improve our Website and enhance user experience.
• Comply with legal obligations.
• Send promotional offers and marketing communications (with your consent).

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: To fulfil our service obligations.
• Legitimate interests: To improve our services and marketing efforts.
• Legal compliance: To meet regulatory and tax requirements.
• Consent: When required for marketing communications.

5. How We Share Your Information

We do not sell your personal data. However, we may share it with:

• Service Providers: Third parties assisting with payment processing, IT support, and marketing.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In case of mergers, acquisitions, or business restructuring.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Withdraw consent for marketing communications.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the updated “Last Updated” date.

11. Contact Us

For any questions or requests regarding your personal data, please contact us at:

Fabb Venture Limited
Contact@fabbtransfers.com

Tel: 020 3290 2747